Contact Us

We're here for you! Whether you have questions about your order, need product advice, or want to share feedback – our team is happy to help.

How to reach us

Email care@puppe-urbanclothing.com
Phone +49 160 1562501
Instagram @puppe_urbanclothing
Response time Usually within 24 hours (Mon–Fri)

Common inquiries

  • Order status & tracking: Check your shipping confirmation – it contains your tracking link. More info at Shipping Information.
  • Returns & exchanges: You have a 14-day right of withdrawal. All details available under Return Policy.
  • Size advice: Not sure about the size? Write to us – we will advise you personally.
  • Material questions: Learn more about our fabrics in our blog articles.

Company headquarters

PUPPE urban clothing FZCO
IFZA Business Park
67071-001, Makani A1-3641379065
Dubai, UAE

Contact form

Use the form below to send us a message directly. We will get back to you as soon as possible.